Plumeria Credit is the trade name of Plumeria Accord Holdings LLC, a buyer of charged-off commercial debt and receivables. We buy business loans, merchant cash advance agreements and other commercial accounts from banks, lenders, funders and fintech platforms, and we own the accounts we buy.
No. Plumeria Accord Holdings LLC owns the commercial accounts it acquires. We sometimes contact businesses directly, but a collection agency or law firm often reaches out on our behalf.
Plumeria Accord Holdings LLC owns a commercial account connected to your business, or to a guaranty you signed. We acquired it after it was charged off, either from the original creditor or funder or from a later owner. If your business entered into a merchant cash advance or revenue purchase agreement, we may have acquired the original funder's rights under that agreement. You may know the account by the original company's name. Our letters and emails name the original creditor or funder.
Plumeria often works through outside collection agencies and law firms. If one of them contacts you about an account owned by Plumeria Accord Holdings LLC, it is acting on our behalf. Call us at (844) 430-1555 and we'll confirm that we own the account and that the firm represents us.
Yes, always. Call (844) 430-1555 or email support@plumeriacredit.com with your business name and the original creditor or funder, and we'll confirm whether Plumeria Accord Holdings LLC owns the account. You can also ask for documents showing the transfer of ownership (see "How do I request documents about my account?" below).
Yes. Plumeria Credit is the trade name of Plumeria Accord Holdings LLC, a Delaware limited liability company that buys charged-off commercial debt and receivables. We can always confirm whether we own your account and whether a firm contacting you represents us.
If anything about a contact seems off, call us before you pay.
Send a written request to support@plumeriacredit.com or to our mailing address. Include your business name, the original creditor or funder, and any reference number from the correspondence you received. We'll send documents supporting the account. What's available varies by account, and can include the account history and records showing that ownership passed to Plumeria Accord Holdings LLC.
If you believe an account isn't yours, was already paid or settled, or shows the wrong balance, send us a written dispute by email or mail. Tell us what you're disputing and why, and include any supporting documents, such as proof of payment or a settlement agreement. We'll review it and respond in writing.
Call us at (844) 430-1555, contact the agency or law firm working on your account, or pay online at pay.plumeriacredit.com. Depending on your business's situation, we offer lump-sum settlements, structured arrangements and negotiated resolutions.
Contact us as early as you can. We'll review your circumstances and the terms of your agreement, and discuss options that reflect where your business stands today.
We use administrative, technical and physical safeguards to protect the information we hold, and we share it only as described in our Privacy Policy.
Monday–Friday, 8:00 a.m.–5:00 p.m. Eastern Time, at (844) 430-1555 or support@plumeriacredit.com.
Mailing address: 2006 N. Sepulveda Blvd. #248, Manhattan Beach, CA 90266.
Yes. We buy charged-off commercial debt and receivables portfolios, including small business loans, lines of credit and merchant cash advance (receivables purchase) portfolios, from banks, non-bank lenders, funders, fintech platforms and other account owners. We buy both one-time portfolio sales and forward flow, meaning ongoing purchases.
Email support@plumeriacredit.com with a short description of the portfolio: asset type, number of accounts, face value and charge-off dates. We'll sign an NDA, review a data file and, if it's a fit, make a bid and move to a purchase agreement.
Selling a portfolio? See Sell a Portfolio for the process and what to include.